Warranty

The Zemper range of luminaires is distributed in UK by Philip Payne, also a subsidiary of the FW Thorpe Plc group. FW Thorpe is listed on the London Stock Exchange. See the corporate website at www.fwthorpe.co.uk

Zemper has been manufacturing continuously in Europe since 1967.

The Zemper product warranty offered to customers covers a period of 6 years, with no get-out clauses concerning the number of burning hours or maintenance requirements, and no convoluted registration process.

THIS WARRANTY IS ENHANCED BY THE FOLLOWING KEY FACTORS:

FW Thorpe has a robust balance sheet, with net assets in excess of £145m (2022)
More than £35m in cash reserves provide the ability for our group to support any future warranty liabilities
FW Thorpe has a stable ownership structure, with over 60% of the business owned by founding family members and management
FW Thorpe investment in product research and development is continual – £2.1m invested per annum
Critical components are supplied by market-leading global suppliers

We have a dedicated team of local sales engineers who are able to respond to any customer issues quickly and effectively

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Products are manufactured in Spain therefore spares are readily available